Last updated: 27 February 2024.
At Pizza Oven Experts, we stand by the quality and craftsmanship of our products. To give you confidence in your purchase, all products are backed by a 1-Year Limited Warranty against manufacturing defects.
Warranty Coverage
The warranty covers:
- Defects in materials and workmanship under normal use for 1 year from the date of purchase.
What is Not Covered?
The warranty does not cover:
- Damage caused by misuse, neglect, improper installation, or accidents.
- Normal wear and tear.
- Damage upon arrival that is not reported within 2 business days of delivery.
How to File a Warranty Claim
- Contact us at support@pizzaovenexperts.com or call +1 (224) 519-3915.
- Provide the following details:
- Proof of purchase.
- A description of the issue.
- Photos or videos of the defect.
- If your claim is approved, we will repair or replace the defective part at our discretion.
This policy ensures transparency and helps us deliver the best possible customer experience. If you have any questions, contact us at support@pizzaovenexperts.com or call +1 (224) 519-3915.