Last Updated: February 27, 2024
At PizzaOvenExperts, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your information. By using our website, you agree to the terms outlined below.
1. Information We Collect
We collect the following types of personal information when you visit or interact with our website:
a. Information You Provide to Us
- Contact Information: Name, email address, phone number, and mailing address.
- Order Details: Products purchased, billing and shipping address, and payment information (processed securely via third-party payment providers).
- Account Information: Username, password, and other optional details if you create an account.
b. Information Collected Automatically
- Device Information: IP address, browser type, operating system, and device type.
- Usage Data: Pages visited, time spent on the site, referral links, and clickstream data.
- Cookies: Data collected via cookies and similar tracking technologies (see our Cookie Policy).
c. Information from Third Parties
We may receive information from third-party services (e.g., payment processors, marketing tools) to facilitate transactions or improve services.
2. How We Use Your Information
We use your information to:
- Process and fulfill orders, including payment and delivery.
- Communicate with you about your order, account, or inquiries.
- Send promotional offers, newsletters, and product updates (only if you’ve opted in).
- Personalize your shopping experience and improve our website.
- Detect and prevent fraud, unauthorized transactions, or other illegal activities.
- Comply with legal obligations.
3. Sharing Your Information
We do not sell your personal information. However, we may share your information with:
- Service Providers: For payment processing, order fulfillment, and website analytics.
- Shipping Companies: To deliver your order.
- Legal Authorities: If required by law or to protect our legal rights.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our site. These include:
- Necessary Cookies: For website functionality (e.g., shopping cart).
- Analytics Cookies: To understand user behavior and improve site performance.
- Marketing Cookies: To deliver personalized advertisements.
For details, see our Cookie Policy. You can manage or disable cookies through your browser settings.
5. Your Privacy Rights
a. Access and Update
You can request to access, update, or correct your personal information by contacting us at support@pizzaovenexperts.com.
b. Opt-Out
- Marketing Emails: Unsubscribe using the link in our emails.
- Cookies: Adjust your preferences through our cookie banner or browser settings.
c. Data Deletion
You may request deletion of your personal data, except where we are legally required to retain it.
6. Data Security
We implement industry-standard encryption and security measures to protect your data. However, no system can be completely secure, and we cannot guarantee absolute security.
7. Retention Period
We retain your personal information as long as necessary for the purposes outlined in this policy, or as required by law.
8. Children’s Privacy
Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
9. Third-Party Websites
Our site may contain links to external websites. We are not responsible for their privacy practices.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.
11. Contact Us
For questions about this Privacy Policy or to exercise your rights, please contact us:
- Email: support@pizzaovenexperts.com
- Phone: +1 (224) 519-3915